PRIVACY POLICY

Nagase Medicals Co, Ltd. (hereafter “Nagase Medicals”) shall implement the following measures to protect personal information. This policy will be revised as necessary. Please check regularly for the most recent version.

The date of the most recent revision can be found at the bottom of the policy.

Objective and Scope of the Policy

Nagase Medicals is handling personal information we have obtained in compliance with the applicable legislation, guidelines, and other rules [including but not limited to the Act on the Protection of Personal Information of Japan (Act no. 57 of 2003, including its subsequent revisions) and associated governmental and ministerial ordinances, guidelines, etc., and the EU General Data Protection Regulation; hereafter “data protection legislation”]. Nagase Medicals has therefore formulated this policy in order to explain the types of personal information the company collects, how it collects this information, and the purposes of its collection, sharing, and disclosure, and has also set out matters that you are requested to note for the protection of your personal information.

The provisions of any contract separately agreed between you and Nagase Medicals, as well as compulsory provisions, take precedence over this policy.

Definitions

The terms used in this policy are defined as follows.

Personal Information

“Personal information” refers to any information concerning an identified or identifiable individual. An identifiable individual is an individual who can be identified directly or indirectly by an element that identifies them by name, individual identification number, information on their position, or online individual identification code, or by their physical, physiological, genetic, psychiatric, financial, cultural, or social characteristics.

Processing

“Processing” covers a wide range of operations performed on personal data, whether or not this is automated. “Processing” includes the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data.

Types of Personal Data We Collect About You

Nagase Medicals may collect “personal information” from the following data sources.

  • Information provided to Nagase Medicals directly by you, or information provided via a company with which Nagase Medicals has contracted to perform testing or other tasks

Nagase Medicals may receive information directly from you by sending emails, etc., or information provided via a company with which Nagase Medicals has contracted to perform testing or other tasks. The types of information we may collect from you include your:

  • Name
  • Sex
  • Email address
  • Telephone number
  • Address
  • Name, address, and telephone number of the company
  • Affiliation, position, and job title in the company
  • URL of company website
  • Country of company

Nagase Medicals shall not collect the following information from you unless you give us a specific, prior consent, other than when there is a lawful basis for this.

  • Information on race, religion, social status, medical history, criminal record, or record as a criminal victim
  • Physical disability, intellectual disability, or psychiatric disorder
  • Results of health checkups and other tests
  • Health guidance, medical treatment, and prescription information
  • Administrative procedures concerning criminal offences for which you were a suspect or accused, including arrest and investigation
  • Administrative procedures concerning the youth protection act, such as protective custody, that treated you as a juvenile delinquent or suspected juvenile delinquent

Purpose and Method of Use of Collected Data

Nagase Medicals may use the information we collect for the following purposes.

  1. Purposes of use of personal information concerning doctors, dentists, pharmacists, pharmacies and drugstores, and other medical professionals
    • To provide, collect, and investigate data on the appropriate use of drugs, quasi-drugs, etc.
    • To provide, collect, and investigate data on the quality, safety, and efficacy of drugs, quasi-drugs, etc.
    • For use in medical and pharmacological surveys and research
    • To provide, collect, and investigate healthcare and medical data
    • For use in sponsoring and implementing clinical trials, post marketing surveillance, etc.
    • For use in notifications and reports to official bodies on the basis of legislation, etc.
  2. Purposes of use of personal information concerning persons contacting Nagase Medicals support desk with queries, etc.
    • For use in considering, investigating, and dealing with the content of requests for advice, communications, etc.
    • For use in communicating with and supplying product manufacturers, vendors, medical professionals, etc.
  3. Purposes of use of personal information concerning employees of companies with a business relationship with Nagase Medicals, organizations, and related official bodies
    • For use in considering, investigating, and dealing with the content of requests for advice, communications, etc.
    • For use in communications, etc. regarding business transactions, business management, or industry activities
    • For use in notifications and reports to official bodies on the basis of legislation, etc.
  4. Purposes of use of personal information concerning employees (including former employees) and their families
    • For use in managing employment, salary payment, human resource allocation, evaluation, competency development, welfare, and health and safety, and for designing and planning related matters
    • For use in communicating with labor unions, the shareholder association, life insurance and loss insurance (for which Nagase Medicals has agreed group contracts), and affiliated companies
    • For use in notifications and reports to official bodies such as social insurance and labor insurance

However, in the following cases, personal information exceeding the scope required to achieve the purposes of use listed above may be handled without your prior consent.

  • On the basis of legislation
  • If required to protect a person’s life, physical person, or property and your consent cannot be obtained
  • If required to improve public health or promote the healthy growth of children, and your consent cannot be obtained

Shared Use of Data

For the purposes of use listed above, Nagase Medicals may share your personal information to NAGASE Group companies inside or outside your country of residence. The member of NAGASE group are specified in each page linked from the web page titles “NAGASE Group”

Nagase Medicals is responsible for managing personal information obtained by Nagase Medicals and used in common by NAGASE Group companies. Requests for the disclosure, etc. of this personal information, or questions or complaints concerning the handling of this personal information, should be sent to Nagase Medicals via the contact address given in the “Your Management of Your Personal Information” and “Contact Details” sections below.

Provision of Information to Third Parties

Nagase Medicals may provide NAGASE Group companies with personal information for the purposes of use listed above.

Nagase Medicals and NAGASE Group companies may also outsource the handling of personal information to third parties for the purposes of use listed above. In this event, Nagase Medicals and NAGASE Group companies shall endeavor to engage in the necessary and appropriate supervision of the contracting third party in compliance with data protection legislation, by means such as entering into a contract on the protection of personal data with the third party concerned.

Nagase Medicals and NAGASE Group companies may disclose personal information to government authorities, government agencies, regulatory authorities, courts, and other bodies in accordance with applicable legislation, court orders or official requests, or guidelines issued by regulatory authorities or other authorities, or legal requests or other admissible similar administrative procedures. It may be disclosed to a third party if this is required to protect a person’s life, physical person, or property and your consent cannot be obtained, or required to improve public health or promote the healthy growth of children, and your consent cannot be obtained.

International Transfer of Information

In the event of the international transfer of personal information, Nagase Medicals shall endeavor to comply with applicable data protection legislation. For example, this might comprise entering into a contract with the party receiving the personal information to maintain an appropriate level of data protection.

By using this website, you are considered to have consented to the processing and use of your personal information, including its collection and transfer, by Nagase Medicals in Japan and other countries and regions in accordance with this policy (including the provision of your personal information to NAGASE Group companies in countries and regions other than your country of residence). If you do not consent to the processing and use of your personal information, including its collection and transfer, please stop using this website.

Location of Information Storage

The personal information obtained by Nagase Medicals is saved in a Nagase Medicals database or a database held by a contractor providing this service. These servers are located in Japan.

Duration of Information Storage

Other than when a specific storage period is required by law, Nagase Medicals stores the personal information it has obtained for the period required to achieve the purposes described in this policy.

Your Management of Your Personal Information

Nagase Medicals commits to respecting the right to privacy, and to offering you reasonable access to the personal information you have provided to the company. You may request the disclosure, correction/addition/deletion, discontinuation of use/erasion, and discontinuation of provision to a third party of your stored personal information. You may either submit such a request by the Email, or send it in writing to the address below.

Nagase Medicals Co., Ltd.
4-323 Senzo, Itami City, Hyogo Prefecture 664-0898, Japan
Email : nmkanribu@nm.nagase.co.jp

Security of Personal Information

To protect all personal information provided to the company, Nagase Medicals complies with the information security standards generally adopted in the industry, from the process of information transmission to after its receipt. Nagase Medicals maintains appropriate managerial, technological, and physical security measures to protect its stored personal information against accidental or improper destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, improper use, or other illegal processing.

However, no methods of online transmission and electronic storage are 100% safe, and Nagase Medicals cannot guarantee the security of the personal information you provide. Nagase Medicals also cannot guarantee that such information will not be accessed, disclosed, altered, or destroyed by the penetration of the company’s physical, technological, and managerial security measures. If you suspect that your personal information has been improperly accessed, please inform us using one of the methods described in the section on “Your Management of Your Personal Information” above.

Should Nagase Medicals discover that its security systems have been breached, we will inform you in accordance with applicable data protection legislation.

Transfer of Ownership

In the process of business development, Nagase Medicals may sell its assets, or may sell, merge, or transfer the company (or part of the company) by some other method. In such transactions, your personal information may be an asset to be assigned or transferred.

Data Protection Officer

Administrative Dept., Nagase Medicals Co., Ltd.

Contact Details

If you have any questions or complaints about this policy or any other of Nagase Medicals’ initiatives concerning personal information, please contact us by the Email.

Inquiries in writing should be sent to the address below.

Nagase Medicals Co., Ltd.
4-323 Senzo, Itami City, Hyogo Prefecture 664-0898, Japan
Email : nmkanribu@nm.nagase.co.jp

In your inquiry, please include the URL of the page on this website concerned.

Authorized Personal Information Protection Organization

Nagase Medicals is covered by the following authorized personal information protection organization.
The name of this authorized personal information protection organization and the address to which requests for the resolution of complaints concerning the handling of personal information should be addressed are as follows.

Name of authorized personal information protection organization
The Federation of Pharmaceutical Manufacturers’ Associations of Japan

Address for requests for complaint resolution
Personal Information Protection Center
The Federation of Pharmaceutical Manufacturers’ Associations of Japan
MFPR Nihonbashi Honcho Building 3-7-2 Nihonbashi Honcho, Chuo-ku, Tokyo 103-0023, Japan
TEL: +81-3-5843-6494

Date of latest revision: February 2020